1. Introduction
Welcome to Retrip, Inc. ("Retrip", "we", "our", "us"). We operate https://retrip.io (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you access our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined herein, terms have the same meanings as in our Terms of Service.
2. Definitions
- Service: The https://retrip.io website operated by Retrip, Inc.
- Personal Data: Information about a living individual who can be identified from the data.
- Usage Data: Information automatically collected, such as IP address, browser type, and time spent on pages.
- Cookies: Small files stored on your device that help us improve our Service.
- Data Controller: The entity that determines the purposes and means of processing personal data (Retrip, Inc.).
- Data Processor: An entity that processes data on behalf of the Data Controller.
- User: The individual accessing the Service.
3. Information Collection and Use
We collect several types of information to provide and improve our Service, including:
3.1 Personal Data
We may collect personally identifiable information, including:
- Name, email address, phone number
- Billing and payment information
- Address (state, province, ZIP/postal code, city)
3.2 Usage Data
We automatically collect data such as:
- Your IP address, browser type, and version
- Pages visited, time and date of visits, time spent on pages
- Device information, such as mobile operating system and browser type
3.3 Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze usage patterns:
- Session Cookies: To operate our Service
- Preference Cookies: To remember your preferences
- Analytics Cookies: To monitor and improve performance
4. How We Use Your Data
We use collected data for the following purposes:
- To provide and maintain the Service
- To notify you about changes to the Service
- To allow participation in interactive features
- To provide customer support
- To monitor usage and identify areas for improvement
- To detect, prevent, and address technical issues
5. Sharing Your Data
We do not sell your personal data. However, we may share it with:
- Service Providers: To help us operate and provide our Service
- Law Enforcement: If required by law or to comply with legal obligations
- Business Transfers: In connection with a merger, sale, or acquisition
6. Service Providers
We may engage third-party companies to:
- Facilitate the operation of our Service
- Provide specific functionalities (e.g., hosting, customer support)
- Perform analytics and improve our Service
Examples of Service Providers we use:
- Google Analytics: To monitor traffic and usage patterns (Google Privacy Policy)
- Stripe: For payment processing (Stripe Privacy Policy)
7. Payments
We use third-party payment processors (e.g., Stripe) to handle payment transactions securely. Your payment details are not stored on our servers and are managed in compliance with PCI-DSS standards. For more information, refer to the payment processor's privacy policy.
8. Analytics
We use analytics tools to monitor and improve our Service:
- Google Analytics: Tracks user behavior on our website
These tools may collect information such as IP address, browser type, and pages visited. You can opt out of tracking by following the instructions provided by these platforms.
9. Links to Other Sites
Our Service may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Usage data is generally retained for shorter periods unless it is used to improve the Service or comply with legal obligations.
11. Security of Data
We implement industry-standard measures to protect your data, but no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
12. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data
- Portability: Request a copy of your data in a machine-readable format
To exercise these rights, please contact us at contact@retrip.io
13. Children's Privacy
Our Service is not directed at individuals under the age of 18. We do not knowingly collect data from anyone under 18. If you believe your child has provided personal information, please contact us.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and your continued use of the Service constitutes acceptance of the revised policy.
15. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: contact@retrip.io
Address: 89063, 111 NE 1st St, 8th Floor, Miami, FL, Miami-Dade, US, 33132